Frequently Asked Questions
- Where can I find the contact information for Computer Upgrade King?
- What information do I need to have prior to contacting Computer Upgrade King?
- Why does Computer Upgrade King require eBay customers to send eBay messages?
- What kind of methods of payment does Computer Upgrade King accept?
- My payment currently shows or reports as held. What does this mean and how can I resolve this?
- My computer box appears to have been opened. Is my item new?
- The manufacturer does not sell this computer model with these specifications, so how do we?
- I want to a slightly different configuration from what you have offered. Can you help me?
- Can you upgrade or change the video card on a laptop?
- Can I get a different color (i.e. gold, purple, etc.) laptop of this kind?
- Can you sell me a machine without OS, RAM, hard drive, or any other component to save costs?
- Can you accept best offers or a lower price?
- Does Computer Upgrade King accept phone, fax, email or mail money orders?
- May I combine separate orders into one?
- Can I use two cards to pay for an item?
- Why can't I see my order in my customer account?
- Where can I find my UPS or USPS tracking number?
- Will you ship to my country? Which countries are not eligible for shipping?
- I plan on using a mail forwarder (i.e. UPS Store, Aramex, etc) for international shipments, will this be a problem?
- Do you ship to PO Box or APO/FPO addresses?
- Can you ship my laptop via USPS, DHL, or FedEx?